FAQ - frequently asked questions

For ACT Licence holders:  The Road Ready Centre, located in Mitchell and Kambah is the main provider to complete your ACT knowledge test. They have a practice test available on their website (links available on our page on How To Upgrade A Licence & Useful links) which we highly recommend you complete prior to attending their office for your actual test. 

For NSW Licence Holders:  The knowledge test is only completed at a Transport NSW Service Centre. You may have to book in a time to complete this assessment.  Transport NSW have a practice test available on their website (links can be found on our page, How To Upgrade A Licence). Once you have complete this test and wish to work with Beck's, you will need to ensure you have been issued a HVCBA Learner Logbook (not the work diary) for us to use to record your competencies

Other States: If you wish to complete your licence upgrade while you are in Canberra, you can do this under an interstate licence upgrade with Beck's. You must have completed your knowledge test in the state that you hold your current licence in. 

If you have recently moved to the ACT and want to complete your licence upgrade as an ACT licence, you must holder a current ACT licence and meet the state eligibility.

This means you will need to be able to provide a licence history from your previous state to show that you meet these requirements. This document will be required as part of the required documents at time of booking, as they will be provided to the ACT Government Licence Audit team who will check to ensure you meet the requirements. 

For both ACT and NSW current car licence holders can apply to upgrade their licence to a LR, MR or HR licence. Please note, each licence level will require you to have held your car licence for a minimum number of years.  Please refer to Access Canberra or Transport NSW to check you eligibility requirements.

LR driver licence An applicant for these licence classes must have held a driver licence (including a provisional licence) of a class C for a period of at least 12 months.   

MR driver licence An applicant for these licence classes must have held a driver licence (including a provisional licence) of a class C for a period of at least 12 months.   

HR driver licence An applicant for this licence must have held a driver licence (including a provisional licence) of a class C for a period of at least 24 months.    

HC driver licence An applicant for this licence class must have held a driver licence (including a provisional licence) of a class MR or HR for a period of at least 12 months.    

MC driver licence An applicant for this licence class must have held a driver licence of a class HC or HR for a period of at least 12 months.

Commercial Medical Assessments - From February 2022 , when you apply for a medium rigid (MR), heavy rigid (HR), heavy combination (HC) or multi-combination (MC) licence you will need to complete a Commercial Medical Assessment. For most people, the assessment can be completed by your local General Practitioner.  For more information on medical standards for Heavy Vehicle licence holders please see the Assessing Fitness to Drive page on the Austroads website.    

To be eligible to take the heavy vehicle driving test you must:

• have held a class C licence or equivalent for at least 1 year
• pass the Heavy Vehicle Knowledge Test associated with the class of licence you are applying for
• be applying for a heavy vehicle licence in classes Light Rigid (LR), Medium Rigid (MR) or Heavy Rigid (HR) or Heavy Combination (HC).
• For an MC licence upgrade, you can apply to upgrade your driver licence to a heavy vehicle multi-combination (MC) licence after you've held either an HR or an HC licence for a period of at least one year.

Before you apply for an MC licence upgrade, you'll need to collect a medical report form from a service centre and have it completed by your doctor, pass the knowledge and eyesight tests at a service centre, and complete the heavy vehicle competency-based assessment (HVCBA) with an accredited assessor.

Note: Each class has minimum requirements you must meet to upgrade your licence to the next class. These requirements vary depending on the licence class.

This will depend on the current licence you hold and which state you licence is currently in. 

For ACT Licence: if you are upgrading from LR or MR to HR there is no requirement to complete another knowledge test. But if you are upgrading to a HC or MC licence, you will need to complete the relevant knowledge test. If you are upgrading from a HC to MC licence, there is no requirement to complete the knowledge test again.

For NSW Licence: if you are upgrading from LR or MR to HR it will depend on how long you have held your MR licence. If it has been more then 3 years, you will need to complete the NSW knowledge test.

If you are upgrading to a HC or MC licence, you will need to complete the NSW knowledge test and receive a relevant learner logbook. If you have held your HC licence for longer than 3 years, you will need to complete the MC NSW knowledge test.

No, if you already hold an open licence, you can choose to complete your licence upgrade in an auto gearbox. This will not effect the current conditions of your licence.

Yes, you can. If you choose to supply a vehicle, it will need to meet the requirements for the licence you are upgrading to. 

As part of the requirement for using own vehicle, the vehicle will need to be 75% loaded for the training and assessment. This will also require going over a weighbridge to ensure it meets the weight requirements. 

It is also the student's responsibility to ensure the vehicle meets the requirements of the licence upgrade which includes using the correct rated vehicle, roadworthy vehicle and registered.

If the vehicle does not meet safety standards, we will not proceed with using the vehicle. You will be given an option to move to one of our vehicles, pending availability, or reschedule to a new date until the vehicle is roadworthy. 

Once you have successfully completed your knowledge test, you can contact us to schedule in a date.

We require a copy of your licence, copy of your knowledge test or screen shot of your learner logbook if NSW and confirmed invoicing details. We try our best to work in when a client needs the upgrade done by and when our trainer is available. 

Once we have confirmed a suitable a date and have received the above information, we will send you a booking confirmation and invoice via email.

Please note, by sending us the above required information, you are accepting our Terms and Conditions of booking. Terms and Conditions can be found on our website and is sent to client's and an person booking on behalf of a client, at the time of booking. 

As part of the requirements of both the ACT & NSW Government, a minimum of 48 working hours is required to send a student's licence details through to notify of an assessment. If your licence and knowledge test details are not received prior to this time frame, you will not be able to proceed with your booking and still be liable for the payment of any outstanding invoice. 

It will depend on which licence you are considering and the gearbox you wish to complete your upgrade in.

For a LR, MR and a B Condition licence for a HR and HC, we offer these as a 1 day training course.

For a HR or HC open licence (learning the crashbox), we will always recommend this as a 2 day course. 

If you are interested in upgrading to an MC licence, it will depend on which licence you currently hold and if you have any conditions on your licence. Contact us for more information.

We do not offer a any licence upgrade where you are skipping a licence as a 1 day course e.g. HR to MC.

No we do not offer any guarantee.

How well you do as a student will come down to how you take instruction, guidance and follow the legal road rules. We want to ensure that every student who works with Beck's has the right driver attitude and is as safe as they possibly can be as a driver. Our trainers work and train to a high standard to ensure that they are confident that the student is a safe driver prior to commencing the practical assessment. 

If your trainer doesn't feel you are ready for the assessment, they will discuss with you the options of additional training time and the areas they wish to focus on.

We will not put a student to the assessment unless we are confident in their driving ability and attitude.

We want drivers to drive in a manner that every road user gets home safe at the end of the day.

There is a couple of steps to this question.

Firstly, our policy is we won't put you to your assessment if your trainer doesn't feel you are ready. If that is the case, they will stop the training and have a discussion with you about your options of further training or if you wish to proceed.

If you are unsuccessful in your assessment, depending on the areas that need addressing, we can offer additional training and assessment. For information about the additional costs, please contact our office.

Please note; both the ACT and NSW state Governments have a set time period before you are able to complete a reassessment. We work within this parameters and adhere to the Government requirements for accredited assessors.